Week 12 – Final Reflection

I really didn’t know what to expect this unit would be like all I knew was that it would involve investigation of emerging technologies and perhaps I would learn about some I haven’t previously heard of. I was feeling dubious about this unit going into it as technology doesn’t really interest me greatly however I know there are a number of students who are aiming to become IT professionals and know this unit would have really appealed to them and as it turned out this unit turned out to be my most interesting unit for the semester. I really enjoyed the blogging and found this a great learning tool and way to share my thoughts and discoveries with other students in the class. I had blogged previously but had not tried the WordPress site before and I feel after trying it out it is a site I would be comfortable telling others about as there are a lot of benefits especially its ease of use. Unfortunately I didn’t get as much time as I would have wished to visit lots of student blogs however the ones I did visit impressed me and I even learned something new along the way because not everyone wrote about the same things. I think an improvement for the next class would be to have a Google community set up as I found with other units this worked really well for sharing information and exchanging conversation and Ideas and really got conversations going something which was difficult via the Blog/Website for this class. I really liked that we had multiple options for activities and reflections to complete as it meant there was usually always something I enjoyed doing. Different activities suited different people with different skill sets. I think that as an I.T. novice it was equally as stimulating as it would have been for more experienced students. I think the most challenging weekly activities were those that made me have to create something because I couldn’t just simply read about it I had to put it into practice but this is good because it improved my confidence in using new technologies. The activity I most enjoyed was updating information on Wikipedia. Sadly though my edits on Newcastle New South Wales have been deleted. I think the key learning from this unit is to be open to using new technologies even if you are not confident as you can often find they are a lot more user friendly than previously thought and enable you to show others something which will come in handy later on in our work life. The benefit of understanding and being aware of emerging technologies is greatly beneficial to understanding how your clients use technology, by understanding this a library can keep pace and ensure they stay in touch with patrons.

I had a few comments on my blog from my peers but I feel it would have been better to have a google community to interact with each other as it is a lot more user friendly. Also when students reply to your posts on Google community you get an email notification to your gmail account if you have one so you can respond straight away. I didn’t have any great lightbulb moments, I’m not really excited by technology but I feel I still gained value from the learning especially from participation in the weekly activities and the reflections. Whilst I’m not excited by technology I did enjoy the unit overall and enjoyed it more because the learning was practical rather than just reading articles and papers. I work better when I can learn actively from participation. I also feel others enjoyed the unit and I could see the game activity was a big hit with a lot of people and a great incentive to get out there and read other students blogs and comment on them. This semester has been very stressful for me and I’ve struggle to make it through, studying and working full-time is a lot to take on and though I have struggled with my units this semester, Emerging Technologies was the only one I had fun with and if learning can be fun then you’re half way there. I can certainly recommend this unit to other students and the effort the unit coordinators have put into the content is really impressive. I think if the next time this unit is offered it is combined with Google communities you’ll have everyone communicating on a daily basis and learning will be enhanced. I’m excited to think about what sort of technologies we’ll be using everyday in the next 5-10 years, I think though I’m a bit wary of robots I like Pepper the robot she has a sweet personality, what technology is on your wish list?

 

Week 8 Play Activity: Edit Wikipedia

I chose to have a go at editing a Wikipedia and it’s not as simple as it sounds as most pages have a wealth of information on them and you also need to have personal knowledge of a subject in order to comment on it. It took some thinking and I decided to edit the Wikipedia page for Newcastle as I grew up there and have a lot of knowledge on the history of the area. I did make an update on the Fort Scratchley Wikipedia page however this has since been deleted so I can’t show you. I’ve now updated the Newcastle page and hopefully you’ll see my edit on the Sygna wreck from 1974. My edit added information about the June 2016 storms and the Sygna wreck has now disappeared and Newcastle and Port Stephens has lost a well known and loved tourist site, a draw card for many divers over the years. Below is a link to the Newcastle Wikipedia page and the wording I added, I tried adding snapshots however they are too blurry so you’ll hopefully my edit is still visible under Maritime.

https://en.wikipedia.org/wiki/Newcastle,_New_South_Wales

Edit: During storms in June 2016 the final pieces of the Sygna wreck disappeared, the Sygna wreck has been visible on the coast since it arrived there in 1976 and has been a visual reminder of the strength of mother nature and a tourist attraction that has drawn many divers and will be missed. 

I enjoyed having a go at editing Wikipedia, I’d not previously given much thought to who might have created the pages I’ve read there.

Lisa Schofield

Week 8: Reflection – Misinformation on the Internet and Information Literacy.

I’m sure all of us have been fooled at some stage by a false report or video posted on Facebook or shared via other social media online. The old saying “Believe nothing of what you read and only half of what you see” is quite fitting. It’s not just the internet that has had the power to create confusion. On Halloween evening 1938 Orson Welles read a modified version of his fictional book ‘War of the Worlds’ (H.G. Wells, 1898), he used actors to create convincing army reports all in the aim of teaching people to not believe everything they presented to them. Despite popular belief his program didn’t actually create mass panic, only 2% of radio listeners interviewed in a phone poll that night said they were listening to ‘War of the Worlds’ the rest were listening in on a popular comedy show presented by a competing radio station. The CBS also ensured Orson Welles’ stated at the start and throughout the programme that it was a fictional story.  Though Welle’s radio program fizzled and didn’t cause any harm, later in 1949 a similar program was run in Spanish in Ecuador resulting in emergency services rushing to look for the invaders and mass panic with the locals which then turned into a riot once everyone learned it was fictional and became angry.

Today the internet is flush with information on all manner of subjects, some of it is curated and quality checked for accuracy and just as much perhaps more is not. Almost anyone can publish something on the internet, take Wikipedia as an example, this provides us with information on many topics however it is written and updated by the general public for anyone to read and there is no control over who updates the information and no one to check for accuracy. Much of what we read may be like Chinese whispers, there may be an element of truth however we are never quite sure what is embellished and what is factual. It is important to take into account who produces the information you’re reading and also it is up to the individual to discern what is real from what is not. These are skills not everyone has and it is an opportunity for librarians to give patrons the skills they require to make their research more successful and ensure they have the necessary awareness and understanding of the need to look below the surface of what they are seeing on the internet.

IFN612 – Assignment 1 Persona Poster Reflection – Lisa Schofield

Thinking about yourself as a persona is a different experience, really taking the time to list out how you use technology and social media is a great way to think more about how you interact online. I never think of myself as being a big user of technology and it’s surprising once you start to list the different apps you use just how much technology is part of our life. Everyone has different motives for using technology, some use it purely for social interaction, Facebook is a great example of this. My relationship with Facebook and other social media is a love and hate. Though I use Facebook for different things like study and finding creative inspiration and staying in touch with family, I really don’t enjoy it. I hate scrolling through my news feed and coming across videos of animal cruelty or violence, it makes me sad and my whole day is out when I come across negative posts. The only reason I’m still on there is mainly to stay in touch with family interstate and overseas. I really would like to pull the plug on it but I don’t want to miss seeing updated pictures of my nieces and nephews.

Instagram I absolutely love because I’m a visual spatial learner and I love all the creative inspiration. Everything I see on my feed is positive and inspiring the only downfall to it is occasionally you get spammers following you or liking your photos but I can easily and quickly report and block them. It’s really hard to avoid spam attacks; even my student blog for IFN612 receives lots of spam comments. LinkedIn I use to keep in touch with old colleagues, it has never led me to work but it is a tool for networking online. I use Twitter only because it’s required for this degree however I’m not a fan, as stated previously I’m a visual spatial learner and writing updates on what I’m doing is not as user friendly or engaging as posting on Instagram with a photo. The apps on my poster are just a few of many apps I use, I really love them, they make life easy with everything at your finger tips.

Working in document control I’ve never had the need of creating persona posters, the concept is a good one. The idea of putting together posters of your customers or ‘users’ is a great way to visualise who your target audience is, their likes and this in turn helps you to develop programming and planning to suit. It’s also of value if looking at introducing a new database, understanding client needs will ensure you tailor the database to the types of information they might be looking for or the format they are able to handle. Posters are visually very colourful and easy to remember however they are time consuming to put together. I would be more inclined to put the information in a table unless you are doing a special presentation where a colour poster will have more impact than a table. It also depends on how many you need which will be dependent on the nature of the project. Sparkle Design describes the purpose of a persona as “putting a face and a name to the vague and mysterious “users””. They use personas to assist them with designing; they create websites and interfaces for clients (Sparkle Design, 2006).

A study by Yen-ning Chang, Youn-kyung Lim and Erik Stolterman (2008) looked at the why and how people use personas for their business and came across an interesting discussion on the Interaction Design Association (IXDA) discussion page where someone posed the question “in what situations personas would not be advisable/useful”(Yen-ning, et.al., 2008). This is interesting as we have previously been focusing on the positives of using personas but thinking about it they could be less useful if not enough information is gathered to create the persona or if it is too broad it might not provide enough detail to those designing to adequately gauge the user needs. Not knowing your demographic could mean you get a narrow view of the user, you may offend some people if you don’t collect the information in a sensitive manner. Have you thought of the ethics behind the information you are collating? All these things could result in a negative response to persona creation. There is definitely a lot to think about and I can see how useful they can be particularly if you are wanting to decide between services to be offered it certainly helps you narrow down the field when you have a good picture of the user and their needs and wants. A persona poster is something I will consider using in the future when designing spaces or deciding what technology to introduce to my place of work.

References

Images used in the Persona Poster were found via Google Images, April 2016.

Sparkle Design website: http://www.sparkledesign.net/Personas.shtml Copyright 2006, accessed 19 April 2016.

Yen-ning Chang, INYoun-kyung Lim, Erik Stolterman, 2008. Personas: from theory to practices. p.p. 439-442, NordiCHI ’08, Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges. ACM New York, NY, USA ISBN: 978-1-59593-704-9 doi>10.1145/1463160.1463214.

 

Week 6 Activity – MOOCs Courses

This week we were asked to go online and search through the MOOCs Courses and find one of interest and take a look around. Firstly I hadn’t heard of MOOC’s so it peaked my interest. Who knew there were thousands of online open university courses, of course they aren’t for free but there is so much on offer here that even the toughest customer should be able to find what they are looking for.

Why would I want to enrol in a MOOC’s course? Open learning courses don’t seem to be structured the same as degrees enrolled in directly with universities and conducted online. There is no one to guide you in what you should study in order to reach your learning goal. I do think there is a place for them for those just wishing to study as a hobby to widen their knowledge for for those who haven’t previously studied at university who would like to try a few different courses to see which area of study they wish to focus on.

Many years ago I enrolled in an open university basic mathematics course, I wanted to try and improve my skills in this area as I had struggled through it at High School and in fact when I was in senior high I managed to argue my way out of doing Maths at all and studied an 3 language classes instead as I found these easier (French, German and Italian). I had high hopes that now that I was older I might find I like maths, I might learn something and become a great math whiz. Sadly this was not to be, I found the course material just as confusing, if not more that I had in high school. Everything was sent in a print pack of hard copy exercises to complete and then  I had to post them to the course coordinator for marking. There was no lessons to listen to, no contact with fellow students and the only means of contacting the course coordinator was via telephone or snail mail. I have a morbid fear of talking on the phone to teachers/lecturers, I’m a visual learner anyway. In the end I failed it miserably, I learned that Open University wasn’t for me. What’s the difference you might say between Open University and studying via distance at QUT? Well, there are recorded lectures, lots of accessible information available online via Blackboard and I’m in constant contact with fellow students via different discussion groups on either Facebook, Google Community or If I’m able to I can attend face to face classes depending on my schedule with work.

Lisa Schofield

Week 4 Activity – Quantify yourself

I used to have a Fitbit Flex and I found it quite useful as I wore it all the time and it tracked my sleep and how many steps I walked automatically. Unfortunately this device lasted less than 12 months before it stopped working so currently it is sitting in my bedside drawer and eventually I’ll get around to throwing it away. The idea of tracking your activity is a great one especially if the device does all the work for you and you don’t have to manually add your sleep activity and other details. I found the fit bit helpful to encourage me to walk more to reach my 10,000 step daily goal, this is especially important as I spend most of my day sitting at a desk staring at a computer for work and then go home to sit at a desk and study and in between I like to sit and knit, crochet or sew. I’m far from being sporty, I’m uncoordinated and not really competitive so I find I’m not drawn to participating in team sports. I like cycling with my partner and friends however recently I haven’t been able to due to chronic back pain so it is important that I at least do a reasonable amount of walking in order to stay healthy. As my fitbit flex up and died on me I have been using my mobile phone to track my steps and occasionally my sleep. I find it not very accurate as I don’t walk around the office with my phone so it doesn’t track all my movement and you have to manually track your sleep as I don’t currently have a wearable device to automatically monitor this. Below are 3 days worth of statistics on my activity:

27 March Sleep 26 March Sleep 29 March activity 28 March Trends 29 March 28 March Sleep

Saturday 26 March I forgot to track my sleep, Sunday 27 March I didn’t get much sleep due to my back pain keeping me awake, Monday 28 March I got a good night’s rest however I can tell you today Tuesday 29 March I feel really low on energy. Today is only the start of the day so I haven’t done much walking as yet however previous days I did do more walking but due to my not carrying my mobile phone with me it looks like I didn’t achieve many steps at all. Personal tracking devices are great for self motivation however I would not like it if I was forced to wear one by my employer or another authority. I can see though that some occupations would benefit from some monitoring such as truck drivers. I recently saw in the news that special glasses that track your eye movement have been developed to pick up on driver fatigue. Similar glasses have also been used by companies to survey how people find their items on the supermarket shelf so they can improve their placement and packaging to increase visibility. A few years ago participated in market research where I was asked to wear these glasses so they could understand how I choose things in the supermarket, the research was being conducted on behalf of a gluten free bread company as they were looking at changing their packaging. Whilst in some instances tracking devices can be helpful I guess it depends on who’s doing the tracking that will determine how much you enjoy using it or gain from it.

Lisa Schofield

Week 4 Activity – Reflection – How you use the mobile web in your personal/professional/academic lives.

I mainly use the web via my smart phone as I always have my phone on me and even when home I’d rather access the web via my mobile than turn on my laptop. The laptop is awkward and heavy and I don’t always like sitting at a desk, I’d much rather surf the internet from the lounge room or when I’m out and about. I don’t own a tablet or iPad, it’s on my wish list but I simply can’t afford one at the moment. I prefer to access the web on my mobile for personal use to view social media such as Facebook, Instagram, Pinterest and many more of my favourite apps and I also access my email this way. I use twitter, however only as required for University and no other reason, I really don’t enjoy it. I’m a visual person and I prefer to look at photos rather than read people’s one liner statements. I access the QUT website via my mobile on a regular basis to check blackboard and my email account, I also use my mobile to do my banking, submit my time sheets for work and sometimes I check in on my LinkedIn account. I really enjoy that I can access everything I want from my mobile however I sometimes feel overwhelmed at the amount of information I receive on a daily basis. My twitter account is the worst; some companies produce so many tweets that I’m constantly being bombarded by news from them such as updates from ALIA. Whilst I like keeping updated on information management it can be an overload of information and often I just hit clear on my notifications and don’t read any of them.

Screenshot_2016-03-29-09-21-26

Recently Instagram changed from chronological posts to using algorithms similar to the way Facebook works in that you only see popular posts, posts they think you’ll like or posts that have received a large number of likes. I follow 715 people so if I was to turn on notifications for all of these people I would be constantly overloaded with notifications on my phone, I have turned on notifications for people I interact with regularly in order to not miss out on their posts though I will still miss out on others and it seems pointless following people if you don’t actually see what they are sharing. I have 951 followers on Instagram and whilst for some people that may seem a lot it could mean my information will reach far less people now that Instagram have made these changes. For small businesses that rely on Instagram to reach their customers and potential customers this could have a great impact on their ability to remain viable. Not all businesses can afford to carry out expensive marketing campaigns; many are small businesses run by creative people making handmade items and cannot afford high overheads and rely heavily on word of mouth. Algorithms are curating what I see and that I find disappointing and worrisome.

Lisa Schofield

Reflection – So you want to be an information professional?

 I had to write a reflection for one of my other classes and I thought I would share it with you here as it gives you a little bit of a background on how I came to be enrolled in this course.
I started my journey to be an information professional  a long time ago, in fact when I finished High School I had applied to University to do a Bachelor of Arts degree and to TAFE to complete a Diploma to become a Library Technician. I really wanted to work in a library as it suited my love of information, learning and sharing knowledge with others and as it turned out I was offered a place at two Universities and also at TAFE. No one in my family had ever been to University and my mum was over the moon as she had never had the opportunity to finish her schooling. Though I was really drawn to the TAFE course I thought University was a good opportunity and so I embarked on a Bachelor of Arts in modern languages with a major in German. Languages come easily to me so I thought I would end up an interpreter however half way through the degree I lost interest in that career but I kept on anyway as I was always taught you should finish what you start. As no one in my family had been to University I had no one to guide me, had I realised I could transfer I would have done so. At that time I would have in hindsight chosen Archaeology as that was another passion of mine or enrolled in TAFE to study Library Practice.

After graduation I could not get work, a Bachelor of Arts doesn’t really give me a specific qualification so with little prospect of work on the horizon I enrolled in TAFE and completed a certificate in Business Administration which at the end I was able to secure my first full-time job working as a receptionist for a real estate firm. I worked in numerous admin roles over the next decade and when I returned from living overseas I decided I missed learning and started thinking of what I could study. I ended up enrolled in a Bachelor of Science (Library and Information Management) at Charles Sturt University, I was enthusiastic about training to work in a library however I found the course difficult via distance education and at the time the support for studying via distance consisted of a very basic Blackboard on the University website where students could communicate and a giant pack of readings posted in hard copy to you from the University. Having never worked in Information Management I lost interest as I was unable to understand some of the concepts, the minimal communication with fellow class mates and lack of feedback and support from staff led me to leave this course and pursue other studies.

Eight years ago I was struggling in a low paid Administration role when a family friend put me forward for a Document Control position with a large construction company; I had an interview and was offered the role with no prior experience in document management. It was sink or swim but for the first time I was excited about work and passionate about it, it was simply wonderful. Document Control has sent me on many adventures and working on lots of interesting construction projects, some fly in fly out. With the recent downturn in the mining sector and with wanting to work in Brisbane and not work away on projects any more I was struggling to find work in Document Control, it’s such a specialised field and there are so few jobs available. I decided now was the time to upgrade my skills so that I could have an opportunity to work in a job that I love. So I found myself looking for courses I could do that would complement my 8 years of experience in Document Control. One limiting factor was that I still needed to work full-time while I study so I had my doubts about finding postgraduate study that allowed me to do both. Thankfully I discovered the Master of Information Science (Library and Information Practice) at QUT and they offered the flexible delivery I was looking for.

Here I am, I have come full circle and I am on my way to becoming a bonafide Librarian, it’s only taken me 22 years, I might be late to the party but I’ve got my party dress on and I’m looking forward to the next 22 plus years working in a role I love. I have no idea yet where I will end up working; I might be in a corporate library, a public library, working for government or a private company. Having come full circle I think my learning experiences over the past 22 years will help me make the transition into the Information professional I was always meant to be.

Lisa Schofield
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Week 2: Activity 3 – Interact with an organisation on social media

I mainly use Facebook for keeping up with family as I’m in Brisbane and they are all in Newcastle, NSW. I also follow a few organisations and all related to craft. The one I’m highlighting here is ‘The Nest Community Inc.’, The Nest is a craft hub and a non- profit organisation, they provide a place for women to meet, relax, learn a new craft and make friends. I recently donated some crafty bits for their small haberdashery shop.

Nest

The Nest relies on volunteers and the support of the local community to stay in operation, it feels good to support a valuable community resource and hopefully in the holidays between semesters I might get time to go and participate or help teach some craft. I prefer to follow organisations that have a positive influence as there is all too much negativity online that we need to promote the positives.

Lisa Schofield

Week 2: Activity 1 – Google yourself

Week 2 Activity 1: Google yourself

I googled myself and I was in the 3rd of the top 3 items. Nothing bad popped up, looks like most ‘Lisa Schofield’s’ behave themselves.
Google Lisa Schofield
Item 1: Ms Lisa Schofield who works for government in Canberra. She is listed as a General Manager under Policy for Commercialisation.

Item 2: I think it may be the same Lisa Schofield for item 1 and she comes up under the British Council.

Item 3: I come up under the top 25 LinkedIn Profiles for people with the name ‘Lisa Schofield’, I’m number 17 on the list.

All professionally presented and nothing negative. I also pop up lower down on this search for one of my knitting bags I have for sale currently.